Bra och tydlig skyltning underlättar både för butikspersonal och kunder.

5 tips for customer satisfaction

  • Ensure your brand expression is consistent – everything should line up, wherever the customer encounters you, online or offline.
  • Loyalty is a success factor. Even if you didn’t make the sale today, make sure the customer leaves the store satisfied and with a lasting impression – perhaps they feel better informed now than when they entered?
  • Offer something new regularly. If your store seems static and stale, customer interest will likely dwindle.
  • Use clear signage – frustrated customers are by definition not satisfied!
  • Plan your lighting carefully – never neglect it. It’s a key way to set the mood in a store, and to highlight a campaign or product category. Using variations in lighting to make areas distinct can make the layout easier to navigate.

Want to know more?

Contact our Sales Manager, Håkan Nicklasson and he'll tell you more.

Share This