If you have purchased an item from TEGO that does not work and is within the warranty period, please fill out the form below. This form is not applicable for transport damages.

  • If the item is purchased through another supplier, we refer you to the place of purchase.
  • Check our General Terms & Conditions to find out information about complaints.
  • Troubleshooting before you claim a product. Follow the links to get information, how to do a troubleshooting and perform a self-check before you claim a product. 
    Troubleshooting lighting
    Troubleshooting ROUNDLINE

Your complaint will be handled as soon as possible, and we will get back to you with information for you to return the product. To handle your complaint, we need to have a detailed error description. 

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