Troubleshooting Lighting
Always unplug the luminaire/spotlight when you initiate troubleshooting.
The luminaire/spotlight does not light up
- Does the luminaire/spotlight have any physical damage on the cord or product?
- Is the luminaire/spotlight installed and connected in accordance with the installation instructions?
- Control that the luminaire/spotlight is plugged in.
- Control that the luminaire/spotlight is on the correct phase L1 L2 L3.
- Test whether the luminaire/spotlight works in a different socket/block/lighting track.
- Control that there is power on the quick connection system/lighting track.
- Are the fuses/residual current circuit breaker on?
Do you have a quick connection system or light control installed?
- Control that the correct phase is selected on the cabling/quick connection system, check the couplings.
- Control that the plug is inserted correctly into the coupler blocks.
- If you have power for all luminaires, but nothing is lit, check with the building caretaker if there is any light control installed.
- Always check before luminaire installation, that the luminaires are intended for the installed lighting control system.
Fuse or residual current circuit breaker triggers when the lights are on?
- Check the number of luminaires per fuse, see product sheet for maximum number.
- If the residual current circuit breaker triggers, there may be a grounding failure or short circuit in any luminaire.